Property Maintenance Co-Ordinator
2 July 2021
We’re growing our maintenance team and are on the hunt for a Property Maintenance Co-Ordinator to help us manage our nationwide portfolio. We are looking for someone who:
— Experience and interest in property industry
— Able to work to deadlines efficiently.
— Excellent organisational skills
— Proactive with good initiative
— Good verbal communication skills – Not shy to use the phone and speak to colleagues and customers.
— Experience using excel and Microsoft software.
— Eye for detail – E.g.: ensuring all logs and cases accurate and detailed.
— An interest in property and the mechanics involved in asset management.
— Previous experience using CRM software such as salesforce (Not essential but would be great)
— Comfortable working as part of a team, and alone
— Positive forward-thinking personality
37.5hrs, Monday to Friday (Flexible Between 9am & 5.30pm)
— Deal with planned and reactive maintenance across a portfolio of residential assets
— Ensure tenants and customers are communicated with at a high standard.
— Handle and organise incoming maintenance reports from tenants.
— Liaise with contractors, tenants, and landlords to resolve any reported maintenance cases.
— Obtain and assess multiple quotes for high value maintenance works.
— Maintain a strong pool of contractors, to ensure high quality works and competitive pricing.
— Log communications and details related to works undertaken on homes.
— Ensure compliance fully adheres to legislation across the portfolios (E.g: EPC, EICR)
— Complete other ad-hoc duties, when necessitated by the needs of the business.
Knowledge and skills
— Approachable with great customer care and communication skills - both written and oral
— Ability to work with minimum supervision and remotely, using your initiative in a fast-paced environment.
— Strong IT skills, specifically in using Microsoft Office
— Enthusiastic and proactive with excellent organisational skills
— Previous property or maintenance background
— The use of Salesforce, or similar CRM systems desirable
— Maintenance administration qualification or similar desirable